Why Document Your Processes?
Imagine you are experiencing one or more of these issues:
- a key employee leaves and you lose knowledge of operations
- the quality of your product or service is declining
- you are not meeting compliance requirements
- there are delays fulfilling orders
- your employees are frustrated
- your customers are unhappy
Sounds awful!
So what are you going to do?
❗️Document your processes ❗️
Documenting processes, as they are currently done, allows you to retain knowledge for employee reference and training purposes.
It is also an essential first step when fixing issues in your operations and improving the overall process.
And who couldn’t benefit from lower costs, higher revenue, and happy employees and customers?!
If you need assistance documenting your processes, please contact me.